Head of Digital and Information Operations
An expert in her field, Kayleigh puts the user experience at the heart of digital change for UKSBS, keeping systems running and secure. Instrumental in delivering ambitious transformational technology change, she leads a very busy team and consistently drives high performance.
This means that you can go about your day without worrying about unplanned outages.
"Putting the customer experience at the forefront of digital change and transformation is so important to me. Our organisation is going through a significant transformation not only in technology but also the way we operate.
I work hard to ensure our teams are fully engaged, feel supported and excited about their daily job. This is what makes our digital operations department a success.
We are often working behind the scenes ensuring we keep our service secure and operational whilst pushing forward on continual improvements and delivering both small and complex changes to our digital landscape."