If you wish to make a request for information under the Freedom of Information Act, you can do so by submitting a request by the following methods;
Data Protection Officer
UK Shared Business Services
Polaris House
North Star Avenue
SWINDON
Wiltshire
SN2 1FF
UK
OR by emailing [email protected]
We will respond to your request promptly and look to resolve any request within the regulatory timescales and free of charge. However, we reserve the right to refuse or charge an administrative fee for the furthering of any of the above requests if they are done so in a frivolous, vexatious, or excessive manner. We will always notify you if such a charge is being applied.
Charges for information
Most information is provided free of charge. Any charges that need to be made will be justified, transparent and kept to a minimum.
These may include:
- costs relating to photocopying, postage or packaging
- costs incurred as a result of viewing or making information available, for example, accessing datasets that are relevant copyright works.
If we need to make a charge, we will confirm the costs with you before the information is provided. We may ask you for payment up front.
FOI complaints procedure
If you have a complaint relating to UKSBS' response to a request made under the Freedom of Information Act, Data Protection Act or the Environmental Information Regulations please write to:
Data Protection Officer
UK Shared Business Services
Polaris House
North Star Avenue
SWINDON
SN2 1FF
Or email your complaint to [email protected]
If you remain dissatisfied after you have received a reply from the Complaints Officer, you may contact the Information Commissioner. Further details can be found on the Information Commissioner's website or by contacting the Information Commissioner using the details below:
Information Commissioner's Office
Wycliffe House,
Water Lane
WILMSLOW
Cheshire
SK9 5AF
Tel: 0303 123 1113
Fax: 01625 524510
Freedom of information (FOI) releases from UKSBS
2026-2027
| Reference no | Request | Date received | Response |
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I am doing some research and have noticed that you have not published any spend with suppliers files since May 2025. Can you please let me know when you intend to update the files, and/or can you send me copies (preferably CSV) of all files June 2025-Aug 2026. |
30 Sep 2026 |
26 Oct 2026 |
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I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below. The details we require are: What are the contractual performance KPI's for this contract? Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date Start date & duration of framework/contract? Could you please provide a copy of the service/product specification given to all bidders for when this contract was last advertised? Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension? Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed? Who is the senior officer (outside of procurement) responsible for this contract? |
29 Jul 2026 |
07 Aug 2026 |
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I would be most grateful if you would provide me, under the Freedom of Information Act, details in respect to the contract below. The details we require are: What are the contractual performance KPI's for this contract? Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date Start date & duration of framework/contract? Could you please provide a copy of the service/product specification given to all bidders for when this contract was last advertised? Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension? Has a decision been made yet on whether the framework(s)/contract(s) are being either extended or renewed? Who is the senior officer (outside of procurement) responsible for this contract? |
29 Jul 2026 |
07 Aug 2026 |
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Under the Freedom of Information Act, I respectfully request the following information: 1. Whether any UK government department, MOD unit, MOD research laboratory, subcontracted research organisation, MOD‑affiliated university, or police department is conducting research, testing, or operational activity involving electromagnetic, psycho‑electric, neurological‑interference, or remote neuro‑stimulation technologies capable of producing effects similar to the symptoms listed above. 2. If such research or testing exists, please provide: 3. Whether any individuals in the UK have been enrolled, selected, monitored, or observed as part of such research, and if so: 4. Any publicly available patents, technical descriptions, or research documentation held by UK institutions relating to: |
28 Jul 2026 |
29 Jul 2026 |
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UKSBS is a member of the Southern Universities Purchasing Authority and has access to their Recruitment Services Framework. Please can I request information relating to the UKSBS annual spend on external contractors in the Digital/IT space and which frameworks and suppliers it has used in the previous 12 months? |
09 Jul 2026 |
29 Jul 2026 |
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FOI26-27-022 Agenda and actions FOI26-27-022 Audit Committee ToR 2025 |
Under the Freedom of Information Act 2000, I am requesting information regarding your corporate records management framework and Board-level governance. To establish the relevant corporate baseline for an ongoing matter, please provide the following information covering the specified timeframes below: Part 1: Records Management and Retention Architecture (Snapshot as of June 2025) 1. A copy of the departmental "Information Asset Registers" and "Master Data Registers across the organisation as they stood in June 2025 (or the closest archived version to that month), as mandated by the UKSBS Records Management Policy. 2. The complete Disposal/Retention Schedules detailing the legal, regulatory, and business retention periods for all directorates and Board-level committees that were active and in use in and around June 2025. Part 2: Audit Committee Governance and Corporate Action Logs (July 2021 – July 2026) I am aware that the main UKSBS Board meeting agendas and minutes are proactively published. This request specifically excludes those published documents to avoid duplication, focusing solely on unpublished committee governance and internal tracking logs. 3. The Terms of Reference (ToR) for the Audit Committee. 4. A complete list of all dates and times that the Audit Committee convened during the five-year period from 1 July 2021 to 1 July 2026. 5. The unredacted agendas for every Audit Committee meeting held between 1 July 2021 and 1 July 2026. 6. The Action Logs / Matters Arising logs for both the main UKSBS Board and the Audit Committee covering the period from 1 July 2021 to 1 July 2026. (If redactions are deemed strictly necessary under Section 40 for junior personnel names, please leave the substance of the action and the responsible executive/directorate visible). |
06 Jul 2026 |
27 Jul 2026 |
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General Information: Energy Procurement & Pricing Metering, MOP, DA & DC Arrangements Energy Monitoring & Management Water Procurement & Monitoring |
22 Jun 2026 |
22 Jun 2026 |
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Accordingly, we formally request disclosure of the following information: |
18 May 2026 |
05 Jun 2026 |
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1. Copy of successful tender. |
02 Jun 2026 |
30 Jun 2026 |
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Under the Freedom of Information Act 2000, please provide the following recorded information. From the last 3 financial year’s budgeted figures (2022/23, 23/24, 24/25): 1. Climate-related posts 2. Cost of those posts 3. External consultants This should include, but not be limited to, expenditure coded to professional services, consultancy, advisory services, or specialist support. If you do not record expenditure in this way, please provide the closest equivalent recorded information held (for example, totals by relevant cost centre or project). If complying with this request would exceed the cost limit under Section 12 of the Freedom of Information Act, please disregard point 3. Please provide the information requested above in the following table format, where held: |
24 Apr 2026 |
27 Apr 2026 |
2025-2026
| Reference no | Request | Date received | Response |
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Under the Freedom of Information Act 2000, please provide the following recorded information held by your department regarding assurance processes for software based data erasure of end of life IT equipment. For clarity, this request relates solely to software based data destruction. Please exclude physical destruction methods such as shredding, crushing, degaussing or disintegration. 1. Please confirm whether departmental policy, contractual terms or internal procedures require an explicit outcome based warranty or guarantee confirming that personal data has been rendered irretrievable through software based erasure, whether carried out internally or by an external provider. 2. Where software based data destruction is performed internally, what recorded evidential assurance does the department rely upon to conclude that the final data state is irretrievable? 3. Where software based data destruction is performed by a third party provider, does the department hold recorded information demonstrating that any warranty or assurance provided explicitly extends to the software erasure method used and its claimed effectiveness? If so, please confirm the recorded nature of that verification. 4. Where no explicit outcome based warranty is required or provided, what recorded form of evidential assurance does the department rely upon to conclude that software based erasure has rendered personal data irretrievable? |
12 Feb 2026 |
17 Feb 2026 |
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DDaT25156 - Mass Messaging Communication Software What were the contractual performance KPI's for this contract? Suppliers who applied for inclusion on each framework/contract and were successful & not successful at the PQQ & ITT stages? Actual spend on this contract/framework (and any sub lots), from the start of the contract to the current date? Start date & duration of framework/contract? When is this up for renewal? Could you please provide a copy of the service/product specification given to all bidders for when this contract was last advertised? Is there an extension clause in the framework(s)/contract(s) and, if so, the duration of the extension? Who is the senior officer (outside of procurement) responsible for this contract? Who was awarded the contract? |
04 Feb 2026 |
17 Feb 2026 |
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I would like to make a request under the Freedom of Information Act 2000. Contract 1 – Wide Area Network (WAN) Services (Including HSCN) WAN Provider(s) Please confirm the main supplier(s) for your WAN services. If this information is not available, please explain why. Please provide the expiry date for each WAN contract (DD/MM/YYYY or MM/YYYY acceptable). If rolling, please state the terms. Contract Description Please provide a brief summary of the scope of each WAN contract. Annual Average Spend What is the annual average spend for WAN services? Please break this down by provider if more than one. Please provide details of how each WAN contract was procured. If a framework was used, please include the framework name and reference number. Internal Contact Responsible Contact Person(s) |
12 Nov 2025 |
24 Nov 2025 |
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Under the Freedom of Information Act, I would request you to respond to questions included in the attachment FOI25-26-069 data |
30 Oct 2025 |
17 Nov 2025 |
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I am writing to formally request information under the Freedom of Information Act 2000 regarding our company’s recent involvement in UKSBS procurement activities. 1.The names and reference numbers of the two tenders we participated in. To assist with locating the relevant information, please find below the details of the specific procurement opportunity my company was involved in: BAS (British Antarctic Survey) - DDaT25216 5. With regards to DDaT25193, a presentation of our software was recorded by UKSBS. |
07 Oct 2025p> |
24 Oct 2025 |
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Please focus on contracts awarded aligning these codes 90910000 - Cleaning services and 90911200 - Building-cleaning services. What is the total value of the contract awarded to the successful bidder? |
02 Oct 2025 |
10 Oct 2025 |
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Investigative Systems Do you have dedicated systems, databases, or platforms in place for fraud and financial crime investigations? If so, please specify what systems are currently used (e.g. Companies House, credit reference agencies, internal databases, third-party platforms). Data Sources & Access Do you have a consolidated platform that brings together company, director, and financial intelligence from multiple verified UK sources? Or do investigative staff currently access this information manually across multiple, disconnected systems? Evidence Standards Do you have processes in place to ensure that intelligence gathered for fraud investigations is disclosure-ready (i.e. date-stamped, unaltered, and admissible in court)? If not, how is continuity of evidence assured? Director & Network Mapping Do you have tools to map cross-company directorships, disqualified directors, and hidden associations across multiple firms? If not, how is this analysis currently carried out? Monitoring & Alerts Do you have live monitoring or watchlist capabilities to track suspect companies, directors, or entities in real time? Or is monitoring carried out through periodic manual checks? Financial Risk Profiling If not, how is financial risk typically assessed during investigations? Casework Efficiency Do you have audit trails and secure collaboration tools in place for investigative teams working across cases? Or are cases typically reliant on manual collation and file sharing? Security & Compliance Do you have systems accredited to ISO 27001 or equivalent for handling sensitive investigative data? If not, what measures are currently in place to ensure security and GDPR compliance? Fraud on the Corporate Risk Register Do you have fraud, financial crime, or corruption risks recorded on your corporate risk register? If so, please provide: The specific risks listed (e.g. procurement fraud, payroll fraud, supplier collusion, grant misappropriation, etc.). The current risk ratings (likelihood, impact, or equivalent scoring used). Details of any mitigating controls identified. If fraud is not explicitly recorded on the corporate risk register, please confirm how the organisation records and monitors fraud-related risks. |
11 Sep 2025 |
06 Oct 2025 |
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Thank you for providing access to your entity's expenditure information, found online here: https://www.data.gov.uk/dataset/a52ca56a-6054-441a-8fda-762af2a9aba2/uk-sbsmonthly-spend However, I am currently unable to locate some information relating to the previous financial year (2024/25). Please provide the data in a machine-readable format (preferably CSV). As a minimum, please make sure to include the date, value, and recipient of each transaction. Please also provide details on the procurement category of each transaction if you have it. |
08 Sep 2025 |
24 Sep 2025 |
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Please provide the following information for the period from 6th April 2017 to the date of your response. For questions requiring a breakdown by year, please use financial years (e.g., 2017/18, 2018/19, etc.). |
02 Sep 2025 |
30 Sep 2025 |
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Forrester would like to request the keywords used by UKSBS/UKRI in order to Call Off the contract below. We would also like to know where these key words came from and whether they were taken from Gartner's product pages or whether they were provided by Gartner. |
28 Aug 2025 |
01 Sep 2025 |
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Appendix C EDI strategy implementation Appendix E Extract from Exec Committee minutes Appendix G EDI training feedback Appendix H EDI training 2023-24 Appendix I Disability Confident Employer L2 certificate Appendix K Bullying and harassment guidance Appendix L People Policy handbook Appendix M Staff communication extracts Appendix N Org level stress risk assessments Appendix O PH inspection notice Appendix P Annual H&S reports 2019-24 Appendix Q Response partnership bodies H&S assessment 2024 Appendix S Staff EDI training feedback 2023 Appendix T Staff EDI training feedback 2024 Appendix U EDI enrolments 2019-22 |
I am making a request under the Freedom of Information Act 2000. Please provide the following information for the period 1st April 2019 to the date of this request, reflecting the statutory minimum record-keeping period for employment, equality, and health & safety compliance. If any requested information is already published, please provide the precise URL or location in accordance with Section 21 of the Freedom of Information Act (FOIA). **Part 1: Equality Act 2010 & Public Sector Equality Duty (PSED)** **1. Governance and Accountability** **2. Executive Training and Competence** **3. Impact Assessment and Performance Measurement** **4. Workforce Data and Processes** **5. Pay Gap Reporting and Data Management** **Part 3: Health & Safety at Work etc. Act 1974** **6. Governance and Risk Management** |
20 Aug 2025 |
18 Sep 2025 |
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I would like to request the supplier spend data for UK Shared Business Services Ltd. Specifically, we are looking for: Suppliers’ payment/spend data from Sep'24 to the most recent months. If any of the requested data is already publicly available or published online, a direct link Please let me know if any clarification is needed to process this request. We’re happy to |
18 Aug 2025 |
22 Sep 2025 |
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1) Do you use a Citizen Engagement platform? A citizen engagement platform is a digital tool or system designed to facilitate communication, interaction, and participation between citizens and government or public institutions. Its goal is to make civic involvement easier, more transparent, and more effective. These platforms can be used by governments, cities, or organisations to: Examples include tools like Granicus (EngagementHQ), CitizenSpace, SurveyMonkey, Qualtrics or Commonplace They can play a major role in increasing transparency, accountability, and trust in public decision-making. |
14 Aug 2025 |
19 Aug 2025 |
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1.Network Provider(s) 2. Annual Average Spend 3. Number of Connections 4. Contract Duration 5. Contract Start Date 6. Contract Expiry Date 7. Contract Review Date 8. Responsible Officer 9. Managed Service Provider (if applicable) 10. Aggregation 11. Current Tendering or Future Plans 12. Recent Contract Award (if applicable) |
22 Jul 2025 |
28 Jul 2025 |
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For the purpose of the below questions, a greyfleet vehicle can be defined as a personal vehicle, such as an employee owned vehicle, used for business purposes.
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15 Jul 2025 |
31 Jul 2025 |
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Please provide the following information for the period 1st April 2022 to the date of this request: 1. Executive Committee Training and Competence: 2. Strategic Policy and Risk Discussions at Executive Level: 3. Workforce Equality Data: |
11 Jul 25 |
04 Aug 2025 |
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1. Please provide a complete and current extract of your organisation’s contract register or equivalent database. We are not asking you to compile new information or manually populate missing fields – we simply request the register in its existing form, preferably in Excel or CSV format. Please don’t spend time populating these fields if they aren’t readily available – we welcome receiving the raw register as it exists in your system. 2. Total Number of Active Contracts 3. Procurement Strategy (2025/2026) If any parts are redacted, please identify the redacted sections and the reason. 4. Contact Information 5. Additional Notes If your organisation uses a contract management system or CRM, please confirm whether it allows for data exports. If you intend to withhold spend figures, please note that we are requesting an overall total or indicative spend only – not a line-by-line financial breakdown. |
11 Jun 2025 |
02 Jul 2025 |
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I am conducting a research project into how public sector organisations procure cyber security services and enterprise software platforms. As part of this, I would be grateful if you could provide the most recent contract information you hold for the following areas: 1. Standard Firewall (Network) |
04 Jun 2025 |
01 Jul 2025 |
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For the financial year 1 April 2024 to 31 March 2025, please provide: 1. The monthly number of workplace stress incidents (including formally reported cases of work-related stress, burnout, or similar menta health issues) recorded by the organisation. 2. The monthly number of formal Health and Safety Executive (HSE) stress risk assessments undertaken by the organisation during this period. If possible, please provide this data in a table, and include any explanatory notes or definitions used for these categories. |
21 May 2025 |
12 Jun 2025 |
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This is an information request relating to staff expenses. Please include the following information for the last four financial years, 2021-22, 2022-23, and 2023-24: 1. The total amount claimed in expenses by senior staff annually. 2. A breakdown of expenses by category (e.g., travel, accommodation, meals, hospitality, subsistence, training, etc.). 3. The total amount claimed by the most expensive individual claimant (job title only) in each of those years. 4. If available, a breakdown of expenses for members of the senior leadership team (e.g., Chief Executive, Directors), including job titles and total expenses per individual per year. |
11 Apr 2025 |
30 Apr 2025 |
UKSBS publication scheme
We’re committed to abiding by the guidance provided by the Information Commissioner’s Office (ICO) when publishing information about our company for FOI purposes in accordance with section 19, Freedom of Information Act 2000.