How we can help
Our Human Resources (HR) and Payroll service meets all your people and pay needs, throughout the employee lifecycle. We recognise that employee experience is more critical now than ever, so we are focused on delivering the best possible customer journeys and user experiences.
We can tailor our service to meet your organisation’s requirements including delivering a great employee experience, increase efficiency, drive process compliance and adoption of self-service, and comply with the law.
People are at the heart of our business and we pride ourselves on the support we give our clients and their people. We use the latest technologies to enhance your user experience by offering a range of channels to access our services and contact our expert teams We understand that every organisation is different. We can tailor our service to meet your requirements.
We take time to understand and apply your company policies and as a client, you can be confident that your employees will receive a consistent user experience.
What we provide
Payroll and pensions
Our payroll service will manage the remuneration needs of your entire workforce. The service deals with everything from day-to-day processes, to setting up pay awards and completing year-end tasks.
Our expert team of HR professionals provide advice and support to customers on every aspect of managing and rewarding employees, including:
- Employee benefits and pensions
- Performance management
- Lifecycle changes, such as flexible working requests
- Change management, including TUPE / COSOP
- Sickness absence management
- Statutory Leave
Learning and development
Our team of specialists work with you to deliver a full programme of training solutions. From training needs analysis and design, through to delivery, evaluation and improvements, we’ll ensure your employees enjoy high-quality, beneficial learning experiences
- Designing and delivering classroom, remote and self-directed learning materials
- Sourcing products to meet the bespoke needs of our customers
- Managing and administering third-party training providers
We help our clients to welcome new employees to their business. Once you have recruited your candidates, we can support you with a comprehensive and cost-effective onboarding service which includes:
- Candidate management and support
- Onboarding – for employee benefits and payroll readiness
Our experts can work with you to design a training package that will maximise your people's potential, enhance productivity, and improve employee retention. This includes analysis of your training needs to design and deliver a training solution that suits you from online learning, commissioning courses, course management to managing third party providers, we have you covered.
Pay Award Implementation
We provide support to deliver pre-Pay Award activities including all Management Information required for your pay and reward strategy, outturn and pay negotiations as requested. Process Pay Award changes within payroll in line with your policy and terms of the pay award.