"After finishing my A-levels I was left feeling uncertain and daunted about my future, being heavily pushed towards going to university. Knowing this was not the path I wanted to follow, I began my search into Apprenticeships. I applied for a 15 month Business Administration Apprentice within UKSBS which kick started my journey of both personal and professional growth. The Business Administration Apprentice appealed to me because of the opportunity to gain experience focus on HR which was my preferred career path. It really appealed to me for the ‘earn and you learn’ aspect but also the Business Administration Level 2 qualification.
Starting my first ‘proper’ job, I was extremely anxious and shy to be entering an established organisation however, my worries were quickly resolved as I was warmly welcomed into HR Service Delivery where I am delighted to say, I still work 5 years later.
My apprenticeship allowed me to rotate between several different teams within the business, including the contact centre and onboarding teams, dealing directly with our customers. I was given ample opportunities to build job-specific skills and knowledge crucial to having a successful career within HR and helping me to develop important connections early on.
I received one on one training and shadowed experienced members of the HR Service Delivery teams both individually and as a whole which enabled me to fully understand the behaviours that build a successful administrator. Being in the heart of a challenging and dynamic learning environment, I was able to develop both my technical skills as well as core skills such as communication, problem-solving and teamwork. Towards the end of my apprenticeship, I had a clear and guided path ahead of me.
I successfully applied for a position within the HR Onboarding team after completing my apprenticeship. Carrying with me everything I had learned from completing my Business Administration qualification, I was able to grow into being a valued member of the team, being knowledgeable and confident in all processes and building relationships within the team as well as the wider organisation.