Our five strategic transformation themes align with the delivery of the Matrix Programme (Government Shared Services Strategy) with ten strategic KPIs to monitor our progress.
“The UKSBS Business Plan sets out how we will achieve our ambition of providing ever increasing value to our partners through growth and innovative technical, digital and service improvements.
We will achieve our ambition by focussing on enduring service quality, resilient digital infrastructure and leveraging the opportunities provided by being the shared service centre supporting the Matrix Cluster of the Government Shared Services (GSS) Strategy.
Our people continue to be at the heart of our company to drive us forward in our ambitious growth strategy.”