The visit gave the CCC team the opportunity to see how UKSBS operates, meet the colleagues who will be supporting them, and learn more about the services they will transition to in May.
A day of insights and introductions
The visit began with an introduction to both organisations, led by Chief Operating Officer Liz Creedy and Chief Change Officer Victoria McMyn. They shared the UKSBS story, our purpose, and the range of services we provide to our partner organisations.
The CCC team then toured our Service Delivery areas, meeting colleagues across Customer Services, Finance, HR and Payroll, Procurement and Operational Excellence. Each team showcased how they work and how they help our clients deliver on their priorities.
Following an informal lunch with members of our Executive team, the afternoon focused on next steps with our Strategic Client Onboarding and Partnership Management teams, supporting a smooth transition onto UKSBS services and the BOE platform.