The challenge

Moving a large organisation to Windows 11 requires careful planning, technical expertise and close partnership to deliver a secure, scalable transition.

For one of our clients, the programme covered approximately 1,725 Windows 10 devices that needed upgrading to Windows 11, alongside 1,593 devices already running Windows 11 that needed migrating from the existing configuration onto the new Windows 11 service. With Windows 10 support ending, the programme was important in addressing growing security and governance risks and avoiding the potential cost of extended support.

Software Upgrade
2 IT colleagues working together on laptop

Our approach

UKSBS’ technical specialists adapted our proven Windows 11 approach to the client’s needs, combining months of design, testing and independent assurance.

Using zero-touch deployment wherever possible reduced manual device setup across the estate. This combined technical expertise and practical problem-solving to make the transition more efficient, while maintaining the rigour needed for a major technology change.

The results

The programme completed the client’s move from Windows 10 to Windows 11, meeting key deadlines despite challenging timescales and delivering:

A more secure and supportable technology foundation.

Scalable deployment that reduced manual setup.

A client-tailored solution built on proven UKSBS capability.

Successful delivery through close partnership between UKSBS and client colleagues.

Expertise that scales

The programme demonstrates how UKSBS combines technical capability with client partnership to optimise, scale and evolve our services, applying proven expertise in new ways to meet changing needs.

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