In February 2023, the Prime Minister announced a Machinery of Government (MoG) change, which was the most complex UKSBS has ever faced.

This led to the creation of three new Government Departments: The Department for Energy Security and Net Zero (DESNZ); The Department for Science, Innovation and Technology (DSIT); and The Department for Business and Trade (DBT) - to replace the Department for Business, Energy, and Industrial Strategy (BEIS) and the Department for International Trade (DIT). As the existing shared services provider to these Departments, UKSBS’ role was to enable the establishment of the organisations whilst ensuring continuity of service during the changes.

​With considerable knowledge and previous experience of MoG changes, UKSBS worked closely with Departmental colleagues leading their transition, to guide the creation of the new organisations. To date, UKSBS has successfully closed the two departments, completed the transition of 12,000 employees to their new departments on the Oracle platform and created five new financial ledgers.

Project meeting in progress

Our approach

Between May and September 2023, we demonstrated our extensive technical competence and agility, developing new systems and tools to successfully deliver various on and off boarding to the new departments and the complex creation and go live of new financial ledgers for DBT, DSIT and DESNZ. Collaboration was, and continues to be, critical to the success of this major programme.

Through our agile programme planning approach, we quickly assembled a village of experts, working in novel and innovative ways to ensure we delivered our commitments – on time, at cost.


Through our One Team approach we enabled a smooth transition and an exemplary customer experience - further cementing UKSBS as a leader in the provision of shared business services to MoG programmes.


​“UKSBS’ response to the MoG announcement has been fantastic from day one. Their expertise, knowledge and understanding of our organisations has meant that a MoG programme of work has been implemented effectively and rapidly and critical changes progressed at pace, collaboratively.” 

Louisa Hirons, DBT’s Head of Pensions and Payroll
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