We appreciate that receiving payment for the services and products you’ve supplied is hugely important to all our supply chain, particularly at this challenging time.

You can help us to ensure you receive payments promptly by submitting your invoices and other correspondence directly to our finance teams via email at finance@uksbs.co.uk .

Paying our suppliers is a top priority for our teams. Please be assured we are working hard to minimise the impact of the coronavirus outbreak on payments, however there may be occasions when delays happen. If you posted invoices after 16 March and are yet to receive payment, please email the invoice to finance@uksbs.co.uk and state that you have previously posted this invoice. If you do experience issues with the payment of your invoices, please email us at finance@uksbs.co.uk to follow up.

Thank you for your patience and support.

You may also wish to visit the Government's Business Support website. This site outlines the full range of business support measures that have been made available to UK businesses and employees.

It includes details on:

  • Coronavirus Business Interruption Loan Scheme which will help businesses affected to access bank lending and overdrafts if they need to. For loans up to £5 million, the Government is providing a guarantee for each loan. Find out more.
  • Coronavirus Job Retention Scheme where all UK employers with a PAYE scheme will be able to access support to continue paying part of their employees' salary for those who would otherwise have been laid off during this crisis. Find out more.
  • Self-employment Income Support Scheme The Self-employment Income Support Scheme (SEISS) will support self-employed individuals (including members of partnerships) whose income has been negatively impacted by COVID-19. Find out more
  • Business Rates Holiday for Retail, Hospitality and Leisure sectors in England for the 2020-21 tax year. Find out more.
  • Cash Grant for Retail, Hospitality and Leisure in England. Find out more.
  • Small Business Grant Funding for small businesses in England that already pay little or no business rates because of small business rate relief, rural rate relief and tapered relief. Find out more.
  • Statutory Sick Pay Rebate to allow small and medium-sized businesses to reclaim Statutory Sick Pay paid for staff absence due to coronavirus. Find out more.
  • Support for Businesses paying tax: Time to Pay – all businesses and self-employed people in financial distress, and with outstanding tax liabilities, may be eligible to receive support with their tax. Find out more.
  • Covid-19Corporate Financing Facility where the Bank of England will buy short-term debt from larger companies. Find out more.
  • VAT Deferral for 3 months for businesses. Find out more.
  • Business Rates Holiday for Nurseries Find out more.
  • Deferral of Self-Assessment payment  Find out more.


iSupplier | iSupplier FAQs

Our free, web-based finance portal, UK SBS iSupplier, allows you to manage your account online and track invoices and payments at any time.

UK SBS iSupplier is an enterprise application that holds all supplier communication through a secure internet-based portal. It is a standard Oracle Financials product and is offered to UK SBS suppliers free of charge.

As a supplier, you will have a local UK SBS iSupplier Administrator who has the authority to grant additional logins and passwords to as many individuals in your organisation as required. This could be limited to a handful of individuals in your Accounts department or extended to include individuals in your Sales department.

What are the benefits of using iSupplier?

By using UK SBS iSupplier, suppliers are able to access their latest account information, including invoice status, purchase orders, delivery information and the status of any payments.

Put simply, it enables UK SBS Suppliers to obtain up-to-date information relating to their account at any time.

UK SBS iSupplier also enables suppliers to enter invoices directly into the UK SBS Financial System. As soon as the invoice is entered, suppliers can track the invoice through its life cycle from approval to payment using UK SBS iSupplier. This reduces the risk of invoices getting lost in the post or being sent to the wrong address.

UK Shared Business Services Ltd currently process invoices on behalf of the UK Government Research Councils.

For more information, visit our Frequently Asked Questions page.

How do I get access to iSupplier?

To register for UK SBS iSupplier please refer to our Terms of Use and email us.

Once you have registered, please click here to Log-in to iSupplier.

If you are an existing user and have a query about UK SBS iSupplier that hasn't been answered on our Frequently Asked Questions page, please email us.

I've already registered, where can I find help using iSupplier?

Visit our Frequently Asked Questions page where you'll also find: