To set the highest standard of public sector business service provision in the digital age.


As a trusted public sector partner, we provide high quality, modern and efficient shared and specialist business services to our clients, and are proud to play our part in enabling them to achieve the best outcomes for the UK economy and society.


Our people reshaped our values to reflect our new direction and the behaviours they felt were important as we progress on our journey.

We strive to make the right decisions when supporting our clients, and to provide an honest and open service: one where we ask if we are not sure, and take ownership of seeking the best outcomes for our clients and ourselves.
​ ​Diversity
We respect, embrace and recognise each other’s differences to build a truly diverse workforce and foster excellent relationships with our clients.
​ ​​One Team
We work across service areas to provide excellent services, deliver organisational priorities and to celebrate success together.
Through our professional and skilled people, we draw on the resource needed to adapt and respond to our clients’ needs, making continuous improvements to ensure we provide a modern service in an ever-changing landscape.
We empower and support our people to take responsibility for, and continually improve the service we deliver to ensure our clients’ needs are fully explored, understood and supported.

Our people and our values are at the heart of who we are and how we do things…can you play a part in our success?.

Our vision, mission and values